PRIVACY POLICY

This privacy policy sets out how Travark uses and protects any information that you give to us when you use this website.

We are committed to treating your personal information responsibly and ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

WHAT WE COLLECT

We may collect the following information:

  • Your name, age and address and the names, ages and addresses of those travelling with you
  • Contact information such as email address, or telephone number
  • Information relating to your preferences and interests
  • Other information, at your discretion, relevant to customer surveys and/or offers

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Our own internal record keeping
  • We will need to pass on information you have given us to our Travel Suppliers in order that they can provide the products and services you wish to book. Some of these Travel Suppliers may be located outside of the UK/EEA.
  • We may use your information for the purposes of providing you with our services, customer care, credit checking and debt collection.
  • We may need to disclose your information to public authorities for immigration, customs, security or anti-terrorism purposes, if requested by them or required by law.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. The file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website or making course bookings.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may transfer your information to the purchaser of the assets or shares of Travark. We may also use your personal information to send you promotional information about third parties which may be of interest to you.

If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible. We will promptly correct any information found to be incorrect.

You may choose to restrict the collection or use of your personal information by emailing us at [email].

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Travark.com acts as an agent in respect of all bookings made on our website. For all bookings, your contract will be with the applicable supplier principal of your chosen arrangements, whilst Travark.com acts only as an agent on their behalf.

We do not create or organise package holidays. All package holidays available on our website are organised by third party supplier principals on whose behalf we act as agent. Where flights are included, they are protected under their ATOL protection.

Where you book a Flight plus Hotel product on our website, it is protected under our ATOL protection (T7549), but we still act as an agent on behalf of the applicable supplier principal.

All the arrangements on our website have their own price independent of any other arrangements booked at the same time and creates a separate contract directly between you and the supplier principal of each arrangement. Please see our Agency Terms & conditions for more information.

Many of the flight-inclusive holidays on this website are financially protected by the ATOL scheme. But, it should be noted that ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking.

If you do not receive an ATOL Certificate, then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our Agency Terms & Conditions for information, or for more in-depth explanations about financial protection and the ATOL Certificate, go to: ATOL Certificate.

Travark.com is a trading name of Travark Ltd and is registered in England and Wales with registered number 07904796 and VAT No. GB - 154 6453 05 © 2018 Travark.com

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